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Crucial Conversations Tools for Talking When Stakes are High

by Marion Howell | Jun 3, 2019 | Conversation Skills and Emotional Intelligence

2002, by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzer I first read this book when first became a coach, in large part because clients wanted to improve on how they lead really difficult conversations.  Personally, I find there are more detailed steps...

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