2009, by Robert Kegan and Lisa Laskow Lahey
This book is essential to understanding why people in organizations get stuck
and what to do about it. I often work with leaders who come to me feeling frustrated and out of options. They keep trying to find a way to get their people to move in the direction that everyone agrees is necessary, but there’s not follow through. Kegan and Lahey’s four column method surfaces the gap between intention and action. They have created insight about the competing commitments that disabling good intentions and excellent strategy. I’ve borrowed the notion of having your foot on the gas an the brake at the same time to help clients understand what’s happening. I’ve seen Kegan at conferences, and experienced how he is able to take an entire room with hundreds of people through the process and come away with meaningful insight. This is a must read.